COMMERCIAL SERVICES and BUSINESS
Postal Services
Canada Post Web Quest - free for you to download and edit
Shopping - FOOD
LITERACY - Here is a Food Basics scavenger hunt for three teams. We searched for items needed to make a pumpkin pie for Canadian Thanksgiving. You can edit the worksheet to suit your class' needs.
Shopping - RETURNS
Here is a two-week unit I gave my multilevel class on returning items to the store. It includes links to all the resources as well as my worksheets, which you are free to edit. The end activity is a role-play in which every student gets to interact with a number of store clerks while returning various items. Actual Canadian store policies are used. (CLB 4 and up)
Listening Resources on the Web
Store returns listening and quiz
English in Vancouver video lesson with activities on Returning a Faulty Product
ESLfast.com has a whole whack of recorded dialogues involving commercial services under the Daily Life section. For example:
English in Vancouver video lesson with activities on Returning a Faulty Product
ESLfast.com has a whole whack of recorded dialogues involving commercial services under the Daily Life section. For example: